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How To Let The Dressing Room Hold The Hearts Of Customers?

2011/11/25 10:05:00 17

Keep The Customer In The Fitting Room

 



 


In general, a small shop directly pulls around a small area to allow customers to try it out.

customer

Even the room for turning around is very awkward. Formal clothing stores have separate fitting rooms (poor space), but almost without exception, the service in the fitting room is rather low.

Some of them are hanging clothes hooks inside.

replace

The shoes are not divided into models, or even a pair of deformed trampled by countless people.

leather shoes

Or cloth, some of which also smell strong.


The floor in the fitting room is also dirty and messy, so that people dare not rest on their bare feet.

Customers who want to focus on health certainly do not want to wear shoes in the fitting room, but unfortunately, only such conditions can be accepted. Most customers can only choose to accept them. A good customer can only step on their shoes, change their legs first, and then exchange them for another side. We can imagine how little this link will have on the customers' psychology.

Do not belittle this small change. Business owners have carefully learned how many customers may have given up buying because of the emotional changes in the fitting.


Don't belittle the dressing room, it can completely control the customer's psychological change.

A customer's mouth doesn't mean he doesn't want to.


So, no doubt, the most important thing for the clothing store to do is to pay attention to the improvement and service of the fitting area. For example, we will increase the fitting area. (don't worry about occupying the exhibition area, if the customer is in a good mood, the sales volume can not be ignored), set up a specialized platform dressing office, let the customer smooth their clothes, set up seats or stools, put several pairs of slippers in the fitting room according to different seasons (keep them clean), or directly lay a carpet in the area to facilitate customers to settle down.

This will enable customers to feel the ease of changing clothes directly, and not to cause the dryness and fire to rise and affect the paction.


Secondly, it is better to match the shoes according to the clothing characteristics of the clothing store. For example, if you wear casual clothes, you can put some pairs of sneakers in the fitting area, and put some leather shoes or related shoes in the fitting area (optional general numbers), so that the customers can appreciate the matching effect of the shoes and shoes after changing. So, the customers will have obvious sense of sense to their clothes, so they will not imagine the effect of the replacement type shoes, because many customers, especially the female customers, are a lot of them because they can not imagine the effect of the shoes that match with the shoes.

This may seem a little more complicated, but it can greatly contribute to customer turnover.


Don't worry that the improvement of the fitting area will affect the area of the exhibition area. This will definitely cause customers' strong satisfaction with the storefront. Rest assured that the image of our store service is directly proportional to the sales volume.


In this simple chat about this little topic, shop management has many articles to do, but our operators never thought of it.


The core lifeline of a shop is service. The service is not only staying in the mouth, but also not in the appearance. It should be considerate to provide excellent service to the customers, and a small detail can make the direct sales of the store right and right.

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