3A Principle Of Business Etiquette

　　 3A principle —— business etiquette Buzini of the United States put forward that we should not only see things without seeing people, but also attach importance to the handling of interpersonal relations, Dealing with relationships We should pay attention to three aspects, namely 3a, which Professor Jin called "three ways to show respect and friendship to the object of communication":

　 "Treat the other party with respect to the customer, such as" accept the service ".

Three prohibitions in conversation: (1) don't interrupt others; (2) don't supplement them easily; (3) don't correct them at will.

To offend people is often not on the principle of major right and wrong, but to embarrass people.

　　 2. Appreciate values each other.

(1) not mentioning shortcomings;

(2) be good at using honorific Titles: if the other party has an administrative position / technical title, he / she should be called as his / her post; if he / she has a pan honorific title, such as Miss, madam, Mr;

Don't even remember to nod.

　　 3. Praise each other: be good at discovering and appreciating each other's strengths:

The main points of attention: (1) seeking truth from facts; (2) knowing how to apply the other party and exaggerating to the point.