Big Story: A Bouquet Of Roses And Cars
In the car exhibition room of Kriss, a middle-aged woman came in. She said she wanted to see the car and kill time.
She said she wanted to buy one.
Ford
But the one in the street
Salesman
But let her find him in an hour.
In addition, she told her that she planned to buy a white double door Ford car, just like her cousin's "today is my 55 year old birthday, which is a birthday gift for myself."
She said.
"Happy birthday, madam," said kleis.
Then, after giving a few words to the Secretary, she said to her enthusiastically, "madam, since you are free, please allow me to introduce a double door box white car."
Soon the secretary came in and handed it to kleis.
Rose
。
"Good luck, madam," said Chris.
The woman's eyes were moist. She was moved by Chris's words and deeds and said with emotion, "no one has sent flowers to me for a long time."
In chatting, she told Chris about her experience.
"That salesman is really bad! I guess he must have thought that I could not afford a new car because he saw me driving an old car.
While I was looking at the car, the salesman suddenly said he had something to do, told me to wait for him to come back, and then disappeared.
So I came to you. "
Finally, Kelly successfully launched the double door white car to her.
Perception: customers are human beings and need respect and care from others.
When you do well enough in this area, you can win.
customer
The heart.
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